Course Code
Theory / Lab / Tutoring / Exercises Sessions
3 / - / - / -
5th or 7th
DEMAR04 - Marketing
Instruction & Examination Language
Available for Erasmus Students
Course Category
Course Type
Scientific Expertise
ECTS Credits
G. Bohoris
Course Objectives - Contents

The key points of this course are:

  •  Quality improvement in the modern business environment
  •  DMAIC (define, measure, analyse, improve, and control) processes
  •  Methods and philosophy of statistical process control
  •  Control charts for variables and attributes
  •  Process and Measurement System Capability Analysis
  •  Project presentation
Learning Results

This course provides a comprehensive overview of modern quality control techniques, including the design of statistical process control systems and process improvement.

On successful completion of the course students should be able to:

  •  understand the philosophy and basic concepts of quality improvement;
  •  describe the DMAIC processes (define, measure, analyse, improve, and control);
  •  demonstrate the ability to use the methods of statistical process control;
  •  demonstrate the ability to design, use, and interpret control charts for variables;
  •  demonstrate the ability to design, use, and interpret control charts for attributes;
  •  perform analysis of process capability and measurement system capability;
  •  write procedures for quality management – design & control; and
  •  design and create forms for quality management – design & control.


80 Karaoli & Dimitriou st
18534, Piraeus